Whether you’re seeking assistance via email or our intuitive mobile apps, our dedicated support team is here to guide you through any questions or concerns you may have.
Our commitment is to provide prompt responses to all email inquiries within 24 hours, ensuring that you receive the help you need when you need it.
Account Deletion and Data Management
At Logitbox, we understand the importance of flexibility and control over your account. You have the power to delete your account or associated data at any time. Once the deletion process is initiated, all your data, including your email address, name, and logbook information, is securely and permanently removed.
To delete your account effortlessly through our mobile app, simply navigate to the ‘Account’ tab and tap the ‘Delete account’ button. Your account and data will be permanently erased in 7 days, allowing you the convenience of downloading a copy of your logbook beforehand.
Likewise, for website users, head to the profile page and click ‘Delete account.’ Just like the mobile app process, your account and data will be securely deleted in 7 days, providing you with an opportunity to download a copy of your logbook if needed.
For those who prefer the personal touch, you can also request account deletion by sending us an email. Be sure to use the email address associated with your account for a seamless process.
Should your query extend beyond our comprehensive FAQ, don’t hesitate to reach out to support@logitbox.com. Our team is dedicated to addressing your needs promptly and efficiently.
Thank you for choosing Logitbox – where support is just a click or message away!